Looking for Help?
Find answers to your questions
- What is the weight limit for a Pure Electric e-scooter?
- What is the minimum age to ride an Adult e-scooter?
- Is it legal to ride an e-scooter in the UK?
- How to 'start' an e-scooter?
- How long will my e-scooter battery last?
- How long does it take to charge?
- Can I get insurance on my e-scooter?
- Can I charge my e-scooter overnight?
- Slow running speed / flashing lights
- Product manuals
- My handlebars are stuck
- My e-scooter won't switch on
- My charger isn't working
- My battery doesn't last long / short battery range
- Incorrect pin code
- I can't find my stem bolts
- Connecting to the Pure app
- Changing between Miles / Kilometers
- Battery gauge drops fast
- App troubleshooting / forgotten pin code
- Wheel alignment / Handlebar adjustment
- Replacing rear mudguard
- Replacing back light
- Recommended tyre pressure
- Recommended e-scooter maintenance
- Pure Electric e-scooter error codes
- Puncture prevention
- Flat tyre / puncture repair
- Fixing a wobbly stem
- Fitting solid tyres
- Deck replacement
- Cleaning your scooter
- What can void a Pure Electric e-scooter warranty?
- Warranty information (non-Pure products)
- Transferring your warranty
- Registering your warranty
- My warranty has expired, how can I have my scooter repaired?
- Making a warranty claim / repair under warranty
- How to find my serial number?
- Are punctures covered by warranty?
- Accessories warranty information
How to 'start' an e-scooter?
First time on an E-Scooter? Just follow the simple steps below and we’ll have you moving in no time!
- Firstly make sure the Scooter is fully charged and you have checked the tyre pressure to ensure its inflated to 36 PSI.
- Next find a quiet, safe and paved space and turn on your Pure Electric E-Scooter by pressing the power swich located on your dashboard.
- Finally, put one foot on the product and, using the other foot, push off the ground to gains some forward momentum.
- Once rolling forward, make sure both feet are planted safely on the E-Scooter and gently push the accelerator. The harder you depress the accelerator the faster you will move.
If the accelerator doesn’t kick in, it means you didn’t get enough forward momentum - Try again but push off harder from the ground to increase forward momentum.
Finally… enjoy the freedom and fun of riding your first E-Scooter
Updated on 25 Mar 2024
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