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Find answers to your questions
- What is the weight limit for a Pure Electric e-scooter?
- What is the minimum age to ride an Adult e-scooter?
- Is it legal to ride an e-scooter in the UK?
- How to 'start' an e-scooter?
- How long will my e-scooter battery last?
- How long does it take to charge?
- Can I get insurance on my e-scooter?
- Can I charge my e-scooter overnight?
- 900W e-scooter | If you purchased yours after 4th November
- Slow running speed / flashing lights
- Product manuals
- My handlebars are stuck
- My e-scooter won't switch on
- My charger isn't working
- My battery doesn't last long / short battery range
- Incorrect pin code
- I can't find my stem bolts
- Connecting to the Pure app
- Changing between Miles / Kilometers
- Battery gauge drops fast
- App troubleshooting / forgotten pin code
- Wheel alignment / Handlebar adjustment
- Replacing rear mudguard
- Replacing back light
- Recommended tyre pressure
- Recommended e-scooter maintenance
- Pure Electric e-scooter error codes
- Puncture prevention
- Flat tyre / puncture repair
- Fixing a wobbly stem
- Fitting solid tyres
- Deck replacement
- Cleaning your scooter
- What can void a Pure Electric e-scooter warranty?
- Warranty information (non-Pure products)
- Transferring your warranty
- Registering your warranty
- My warranty has expired, how can I have my scooter repaired?
- Making a warranty claim / repair under warranty
- How to find my serial number?
- Are punctures covered by warranty?
- Accessories warranty information
Changing between Miles / Kilometers
Pure Electric Generation 2, Air³, Advance and Advance Flex Models
You can switch between MPH and KPH using the Pure Electric App available from either the Apple App or Google Play store.
For more details on how to set-up the Pure App, click here.
Pure Air Pro – Generation 1
For owners of our original E-Scooter, the steps are slightly different:
On the dashboard display, press the top and bottom button together to enter the menu (Light button and Change Mode button)
Press the middle (ON/OFF) button to change modes, until you see PO2 on the screen
Use the middle button again to toggle between mph/kph
Press the top and bottom buttons together to exit the menu
Power down the scooter and turn it back on again
Updated on 25 Mar 2024
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