Looking for Help?
Find answers to your questions
- What is the weight limit for a Pure Electric e-scooter?
- What is the minimum age to ride an Adult e-scooter?
- Is it legal to ride an e-scooter in the UK?
- How to 'start' an e-scooter?
- How long will my e-scooter battery last?
- How long does it take to charge?
- Can I get insurance on my e-scooter?
- Can I charge my e-scooter overnight?
- Slow running speed / flashing lights
- Product manuals
- My handlebars are stuck
- My e-scooter won't switch on
- My charger isn't working
- My battery doesn't last long / short battery range
- Incorrect pin code
- I can't find my stem bolts
- Connecting to the Pure app
- Changing between Miles / Kilometers
- Battery gauge drops fast
- App troubleshooting / forgotten pin code
- Wheel alignment / Handlebar adjustment
- Replacing rear mudguard
- Replacing back light
- Recommended tyre pressure
- Recommended e-scooter maintenance
- Pure Electric e-scooter error codes
- Puncture prevention
- Flat tyre / puncture repair
- Fixing a wobbly stem
- Fitting solid tyres
- Deck replacement
- Cleaning your scooter
- What can void a Pure Electric e-scooter warranty?
- Warranty information (non-Pure products)
- Transferring your warranty
- Registering your warranty
- My warranty has expired, how can I have my scooter repaired?
- Making a warranty claim / repair under warranty
- How to find my serial number?
- Are punctures covered by warranty?
- Accessories warranty information
Slow running speed / flashing lights
Your Pure E-Scooter has 3 different models:
Normal Mode (S icon on dashboard is WHITE)
This is the standard setting and should be used for everyday riding, balancing performance with battery usage to get a longer range ride
Performance Mode (S icon on dashboard is RED)
This setting should be used for enhanced hill climbing and maximum acceleration to reach top speed. Note this will drain the battery faster and reduce overall range achieved
Pedestrian Mode (S icon on dashboard is OFF)
The speed is limited to 6 KPH and the headlight flashes on and off to provide a visual warning to pedestrians
If your E-Scooter top speed is restricted to 6 KPH and the lights are flashing then you have the product set to pedestrian mode.
To switch between modes, simply double press the power button.
Updated on 25 Mar 2024
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