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Find answers to your questions
- What is the weight limit for a Pure Electric e-scooter?
- What is the minimum age to ride an Adult e-scooter?
- Is it legal to ride an e-scooter in the UK?
- How to 'start' an e-scooter?
- How long will my e-scooter battery last?
- How long does it take to charge?
- Can I get insurance on my e-scooter?
- Can I charge my e-scooter overnight?
- 900W e-scooter | If you purchased yours after 4th November
- Slow running speed / flashing lights
- Product manuals
- My handlebars are stuck
- My e-scooter won't switch on
- My charger isn't working
- My battery doesn't last long / short battery range
- Incorrect pin code
- I can't find my stem bolts
- Connecting to the Pure app
- Changing between Miles / Kilometers
- Battery gauge drops fast
- App troubleshooting / forgotten pin code
- Wheel alignment / Handlebar adjustment
- Replacing rear mudguard
- Replacing back light
- Recommended tyre pressure
- Recommended e-scooter maintenance
- Pure Electric e-scooter error codes
- Puncture prevention
- Flat tyre / puncture repair
- Fixing a wobbly stem
- Fitting solid tyres
- Deck replacement
- Cleaning your scooter
- What can void a Pure Electric e-scooter warranty?
- Warranty information (non-Pure products)
- Transferring your warranty
- Registering your warranty
- My warranty has expired, how can I have my scooter repaired?
- Making a warranty claim / repair under warranty
- How to find my serial number?
- Are punctures covered by warranty?
- Accessories warranty information
Fixing a wobbly stem
Over time and use, the stem latch can become loose, creating some ‘play’ or wobble in the stem. The good news is that its very simple to get it tightened up and back to being solid and stable.
Pure Air³ and Pure Advance/Flex
In order to complete the work you’ll need the following:
- 3mm Allen Key
- A flat blade screwdriver
- 3mm Allen Key bit
- Torque Wrench
- Safety Gloves
Now just follow our simple step by step video and you’ll be back up and running in no time.
Pure Electric Generation 2 ( Pro & LR)
In order to complete the work you’ll need the following:
- A flat blade screwdriver
- A 2mm or 2.5mm Allen key
- Safety Gloves
Now just follow our simple step by step video and you’ll be back up and running in no time.
Updated on 25 Mar 2024
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